Majority of Australians have already made the switch to digital superhighway in buying goods and services. Recent survey results from Australian Digital Economy E-commerce Trends and Statistics Report highlight the fact that people are increasingly buying goods and services online. At the moment Australians still lag behind UK and US when it comes to online shopping. This means that there is great scope for start-up firms to build a strong base and capture untapped market.
eCommerce start-up firms stand to gain a lot from changing trends in the digital arena. Below we take a look at some of the upcoming trends that will change the way eCommerce is conducted down under.
Shift of Focus to Mobile eCommerce
Mobile eCommerce in Australia is going to increase in popularity in the coming years, Small business eCommerce retailers will be incorporating technologies that provides improved customer experience for mobile users. Some the technologies that is expected to make headway in Australia include NFC redeemable coupons, QR codes, and free Wi-Fi.
In addition, it will become increasingly important for eCommerce retailers to ensure that the shopping cart, online payment and layout are all optimised for mobile users.